Presteve is committed to identifying, removing and preventing barriers that may impede accessibility to services and to provide customer service in a manner that respects the principles of dignity, independence, integration and equal opportunity.
Our goal is to provide information and communications in an accessible manner to our customers, on request.
Visit the Government of Ontario website for more information on making Ontario accessible.
Feedback and Accessibility Requests
We welcome your feedback as it encourages continuous improvement in accessibility to our services.
You may provide feedback or submit requests for information and communications by telephone, email or in writing.
Bell Relay: 1-800-855-0511
Attention: Customer Relations
20954 Erie St. S. Wheatley, ON
Presteve will respond to all written correspondence (unless otherwise agreed to by the customer) within 10 calendar days.
Teletypewriter (TTY) Services
If you have a hearing or speech impairment and use a TTY (Teletypewriter) device, you can use the Bell Relay Service (1-800-855-0511) to communicate with us.
For more information about this service, please contact Bell Canada directly at 1-800-268-9242 (TTY) or visit the Bell Canada website. For more information about TTY devices and similar equipment, please contact:
The Canadian Hearing Society
271 Spadina Road
ON M5R 2V3